Privacy Policy for Untamed Photo Safaris

Effective Date: 01 APRIL 2025

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Untamed Photo Safaris ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book a safari, or interact with us in any way, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

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INFORMATION WE COLLECT

We may collect the following types of personal information:

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• Personal Identifiers: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details, billing address, and payment history (processed securely through third-party payment providers).

• Safari Booking Information: Trip details, preferences, and any special requests made when booking a safari.

• Usage Data: Information on how you use our website, including IP address, browser type, and browsing activity.

• Communications: Any correspondence with us through email, phone, or contact forms.

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HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

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• Booking and Service Fulfillment: To process safari bookings, send booking confirmations, provide safari details, and ensure a smooth experience.

• Customer Support: To respond to your inquiries, provide assistance, and address any issues or feedback.

• Marketing and Communication: To send promotional emails, newsletters, or information about upcoming safaris and related services. You can opt-out of marketing communications at any time by following the unsubscribe link in emails.

• Improvement of Services: To analyze usage data and improve our website, offerings, and customer experience.

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LAWFUL BASIS OF PROCESSING

Under the GDPR, we are required to inform you of the lawful basis for collecting and processing your personal data. We rely on the following legal bases:

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• Consent: We process your data when you consent to it, such as when you sign up for marketing communications or agree to our terms when making a booking.

• Contractual Necessity: We process your data to fulfill the terms of our contract with you when you book a safari.

• Legitimate Interests: We process your data for legitimate business purposes, such as improving our services, marketing, and maintaining customer relationships.

• Legal Obligation: We may process your data to comply with applicable legal obligations (e.g., tax and accounting requirements).

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HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, disclosure, or alteration. This includes:

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• Using secure encryption methods for sensitive information, such as payment details.

• Regularly updating our security systems to protect against data breaches.

However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

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SHARING YOUR INFORMATION

We may share your personal information with the following parties:

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• Third-Party Service Providers: We use third-party services for payment processing, email marketing, and website hosting. These providers are obligated to protect your information in accordance with our privacy policy.

• Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or legal process.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.

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COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. Cookies are small data files that are stored on your device and can be used to remember your preferences.

You can control cookies through your browser settings, including the ability to disable them, though doing so may affect your experience on our website.

 

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YOUR RIGHTS UNDER GDPR

As a data subject under the GDPR, you have the following rights:

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• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.

• Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., where we have a legal obligation to retain it).

• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another controller.

• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing.

• Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [insert contact information].

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DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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INTERNAITONAL TRANSFERS

If you are located outside of the European Economic Area (EEA), please be aware that your personal data may be transferred to, stored, and processed in other countries, including those that may not have the same data protection laws as your home country. In such cases, we will ensure that appropriate safeguards are in place to protect your data in accordance with the GDPR, such as through the use of standard contractual clauses.

 

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THIRD PARTY WEBSITES

Our website may contain links to third-party websites that are not operated by Untamed Photo Safaris. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

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CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.

 

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CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, or if you would like to exercise your GDPR rights, please contact us at:

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Untamed Photo Safaris
Email: contact@untamedphotosafaris.com
Phone: +44 7368271396
Website: www.untamedphotosafaris.com
Address: 2 Slaughter House Lane, Newark, Nottinghamshire, United Kingdom, NG24 1ER

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GDPR Compliance Statement

Untamed Photo Safaris is committed to complying with the GDPR and respecting your privacy rights. We strive to ensure that all personal data is processed fairly, transparently, and securely.